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How to Subscribe or Upgrade

How to Subscribe or Upgrade

Summary

BuilderPal offers flexible subscription options so your team can unlock advanced features when you’re ready. You can upgrade to the BuilderPal Pro plan from several places inside the app — during sign-up, from Team Office, or whenever you attempt to use a Pro-only feature.

How It Helps

Upgrading instantly unlocks team-wide access to advanced time-tracking, payroll reports, overtime rules, time approval, GPS enforcement, kiosk mode, advanced permissions, AI-assisted tools, and 24/7 live support — without losing any existing data.

How It Works

Who Can Upgrade

These roles can start or manage the team subscription:

  • Admin
  • Team Finance Manager
  • Team Business Manager
  • Team Project Manager

If you don’t see upgrade options, contact your team admin.

Ways to Upgrade to BuilderPal Pro

Option 1 — During Sign-Up
After onboarding you’ll see the Free vs Pro screen. Choose Upgrade to Pro, select Monthly or Annual, enter payment details, and complete the upgrade.

Option 2 — From Team Office (Recommended)

  1. Open BuilderPal
  2. Go to Team Office in the left sidebar
  3. Scroll to Team Admin → Manage Subscription → See Pro Plans
  4. Choose Monthly or Annual → Upgrade to Pro → add payment method → confirm

Option 3 — From Any Pro-Locked Feature
When you try to use a Pro-only tool (Time Approval, Kiosk, Overtime, Payroll Reports, etc.), an upgrade prompt appears automatically. Tap Learn More → select plan → add payment → complete upgrade.

Where Your Subscription Is Managed

  • Purchased on web (Stripe) → Team Office → Manage Subscription
  • Purchased via Apple App Store → iOS Settings → [Your Name] → Subscriptions
  • Purchased via Google Play → Google Play → Profile → Payments & subscriptions → Subscriptions

Important: App Store and Google Play subscriptions are tied to the individual purchaser’s personal account. If that person leaves the team, Pro access can be lost. We strongly recommend web/Stripe billing for full company control.

What Unlocks Immediately After Upgrading

  • Kiosk Clock-In/Out
  • Overtime & Time Lock
  • Time Approval workflows
  • Payroll Reports
  • GPS & “Require Clock-In/Out” enforcement
  • Advanced role permissions
  • AI-assisted forms & reports
  • 24/7 live support

All Pro features apply to the entire team the moment the subscription is active.

When to Use

Upgrade when your team needs kiosk mode, time approval, overtime rules, payroll reports, GPS enforcement, or any advanced permissions and reporting.

Next Steps

Ready for Pro features now? Upgrade instantly here

FAQ

Can I downgrade back to Free?
Yes — cancel anytime in Manage Subscription. Pro features remain active until the end of the current billing period.

Do we lose any data if Pro ends?
No. All projects, hours, photos, documents, and settings stay intact. Only Pro features become locked.

Can different team members have different plans?
No. Every BuilderPal team shares one single subscription.

What happens if the purchaser leaves the team (mobile purchase)?
If the subscription was bought via App Store or Google Play and the purchaser leaves, the team can lose Pro access. Use web/Stripe billing to avoid this.

Is prorated refund available when upgrading or changing plans?
Proration details are shown on the billing screen before you confirm any change.

Upgrade to BuilderPal Pro → Go to upgrade page

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