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General Contractor Guide

Admin GC

Sign up for BuilderPal

Getting Started

Summary This tutorial guides you through creating a new BuilderPal account, from entering your contact details to setting up basic business information. Signing up is essential for accessing BuilderPal's project management tools, enabling you to manage teams, ...

Admin GC
Admin SUB

BuilderPal Pro: Unlocking Advanced Features

Plans & Pricing BuilderPal Plans

Summary BuilderPal Pro is built for teams who want to take their operations to the next level. While BuilderPal Free includes all the essentials for day-to-day projects, the Pro plan unlocks powerful team and administrative tools that improve accuracy, reduce ...

Admin GC
Admin SUB
Team Finance Manager
Team Business Manager
Team Project Manager
Team Supervisor

Plan Comparison

Plans & Pricing BuilderPal Plans

Summary BuilderPal offers two straightforward plans: BuilderPal Free and BuilderPal Pro. Both give you full access to the core platform, but they’re built for different business sizes and needs. This comparison helps you pick the right plan for your team today...

Admin GC
Admin SUB
Team Project Manager
Team Finance Manager
Team Business Manager

How to Subscribe or Upgrade

Plans & Pricing Managing Your Subscription

Summary BuilderPal offers flexible subscription options so your team can unlock advanced features when you’re ready. You can upgrade to the BuilderPal Pro plan from several places inside the app — during sign-up, from Team Office, or whenever you attempt to us...

Admin GC
Admin SUB
Team Project Manager
Team Finance Manager
Team Business Manager

BuilderPal Free: Why It’s More Than a “Starter Plan”

Plans & Pricing BuilderPal Plans

Summary BuilderPal Free isn’t a trial and it isn’t a lightweight version of the platform. It’s a full, capable plan built for real contractors running real jobs — with Unlimited Users, Unlimited Projects, and all the essential tools you need to keep your team ...

Admin GC
Admin SUB

Bid Conversations

Hire Trades & Manage Bids Bid Levelling & Communication

Summary Bid conversations are the dedicated message threads between you (GC) and each subcontractor during the bidding phase. They keep all bid-related communication tied to the specific bid package and trade(s) — preventing scattered emails, texts, or externa...

Admin GC
Team Business Manager
Team Project Manager

Bid Levelling and Comparing Estimates

Hire Trades & Manage Bids Bid Levelling & Communication

Summary Bid levelling lets you compare subcontractor quotes against your own internal numbers — line item by line item — so you can evaluate pricing before awarding. This is the single place where you see your project estimate, your bid package estimate, and e...

Admin GC
Team Project Manager
Team Business Manager

Direct Award Contact

Hire Trades & Manage Bids Award Bids & Manage Subcontractors

Summary Award Contact lets you skip the full bidding process and immediately assign a subcontractor to a contact you already know and trust. Use this when you have a preferred contact, don’t need competing quotes, and want them on the job right away. The subco...

Admin GC
Team Business Manager
Team Project Manager

Communication in Bids

Bidding as a Subcontractor

Summary This article explains how messaging and document exchange works within a bid on BuilderPal. Whether you’re preparing your quote, negotiating terms, or finalizing details after being awarded, all bid-related communication is handled inside the Bid Conve...

Team Business Manager
Team Project Manager
Admin GC
Admin SUB
Team Finance Manager

Add Phases

Scheduling & Calendars Scheduling Basics

Summary This tutorial guides you through creating and publishing phases in BuilderPal to organize your project actions and schedules. Phases help structure complex projects by grouping related tasks, making it easier to track progress and dependencies—essentia...

Admin GC
Admin SUB
Team Project Manager

Message in Job Chat

Communication

Summary This tutorial covers how to use the Job Chat feature in BuilderPal for team communication within projects. It ensures smooth collaboration, quick updates, and document sharing to keep projects progressing efficiently. Prerequisites You must be assigne...

Admin GC
Team Project Manager
Team Business Manager
Admin SUB
Team Finance Manager
Team Supervisor
Team Member

Use the Kiosk App

Time Tracking Clocking In & Out

Summary This tutorial guides you through using the BuilderPal Kiosk App, a Pro feature, to clock in and out, select projects and cost codes, and manage your security pin. It ensures accurate time tracking for teams on the jobsite, streamlining payroll and prev...

Admin GC
Team Project Manager
Team Business Manager
Admin SUB
Team Finance Manager
Team Supervisor
Team Member

Deleting a Team Member

Team Office Team Settings

Summary As a team admin in BuilderPal, you can easily remove individual team members from your team. This action revokes their access and removes them from the team roster. Note that BuilderPal does not charge per user—there is no cost associated with team me...

Admin GC
Admin SUB

Create Cost Codes & Divisions

Team Office Team Settings

Summary This tutorial guides you through setting up cost codes and divisions in BuilderPal, essential for organizing financial tracking, budgeting, and time entries in projects. Proper setup ensures accurate cost allocation, reporting, and compliance across yo...

Admin GC
Admin SUB
Team Project Manager
Team Finance Manager

Create Groups

Team Office Team Settings

Summary This tutorial guides you through creating a group in BuilderPal to organize your team members efficiently. Groups enable quick tagging for assignments, communications, and permissions across projects, helping streamline collaboration and task managemen...

Admin GC
Team Project Manager
Team Supervisor
Team Business Manager
Admin SUB

Edit Team Profile

Team Office Team Settings

Summary This tutorial guides you through editing your team profile in BuilderPal, including updating company details, adding service areas, uploading images, and showcasing a portfolio. Keeping your profile current helps attract better job matches, improves te...

Admin GC
Admin SUB
Team Business Manager
Team Project Manager

Export Employee Data from QuickBooks Desktop for Import into BuilderPal

Team Office Reporting

Summary This tutorial guides you through exporting employee data from QuickBooks Desktop as an IIF file, converting it to CSV, and verifying it for import into BuilderPal. This ensures seamless data transfer for team setup, avoiding errors in live environments...

Admin GC
Admin SUB
Team Finance Manager

Export Employee Data from Sage 50 Desktop

Team Office Reporting

Summary This tutorial covers the process of exporting employee data from Sage 50 Desktop to a CSV file for integration with BuilderPal or other payroll and timesheet systems. This is useful for construction teams to sync employee details, time entries, and pay...

Admin GC
Admin SUB
Team Finance Manager

Invite Contacts

Team Office Team Settings

Summary This tutorial covers how to invite new contacts to connect with your team in BuilderPal, including adding details, sending invitations, and alternative import methods. Inviting contacts helps build your network for collaboration on projects, bids, and ...

Admin GC
Team Project Manager
Team Business Manager
Team Finance Manager
Team Supervisor
Admin SUB

Manage Taxes & Fees

Team Office Team Settings

Summary This tutorial guides you through adding and configuring taxes and fees in BuilderPal, ensuring accurate cost tracking and budgeting for your construction projects without affecting profitability calculations incorrectly. Prerequisites You must have on...

Admin GC
Admin SUB
Team Finance Manager